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Archive for March 2013

Why People in Folsom Hesitate to Get Their Vehicle Serviced

Posted March 26, 2013 12:00 PM



A recent report stated that over 80 percent of the vehicles on our Folsom, California, roads have one or more service or repair that's needed but hasn't been taken care of. Now that's a lot of undone service. That translates into something over 160 million vehicles in North America alone. Some of the neglected items are minor. Others are serious safety concerns.

There are several reasons we hesitate to take care of recommended services, especially services that our Folsom automotive advisor recommends when we're in for something else, like an oil change.

The first issue boils down to comfort with car care. We don't always feel we know enough to make good decisions. Some of that can be attributed to the fact that vehicles are so reliable these days. They almost become an appliance. Of course you love your vehicle, but if you don't have to worry about it breaking down all the time, you're not forced to think as much about preventive maintenance.

Perhaps your dad knew a lot about cars and always made sure they were taken care of. He was very comfortable dealing with his local Folsom service center. People who don't know as much about cars hesitate to ask questions because they don't want to look ignorant.

It's human nature. But there's so much to know in this world, and we can't all be experts in everything. So we specialize. It's very important to ask questions of any specialist, whether it's your doctor, financial advisor or your automotive technician in Folsom, California.

Your service advisor at Folsom Autotech wants to answer your questions. We want you to understand the recommendation and why it needs to be done.

That brings us to the next issue; people say that they don't always know if they really need the service or if they are just being sold something.

At the heart, it speaks to trust. Do you trust your Folsom service center and your service advisor? Trust has to be earned, and that takes time and experience. But you can shortcut the process when you realize that most of the recommendations are based on manufacturer's maintenance schedules.

In other words, "You don't have to trust me, you can trust your owner's manual."

Your Folsom service center has computer databases that contain the manufacturer's recommendations for almost all vehicles, so they don't need to rummage through your glove box to look for your owner's manual to know what to do.

Basically, the engineers who designed the car say, "Here's when you need to have it serviced." That's who makes the recommendation, not the technician. He's just reminding you.

Now you do need to trust your Folsom technician's experience and judgment from time to time. When he inspects your vehicle, he may find problems or concerns. He will explain things so that you can prioritize the concerns and make a good decision about whether or not to have something done.

That brings us to the third issue; money. Often the concern is about spending the money to take care of a recommended service. Our money has many places it needs to go. And we have another list of places we want it to go. Auto maintenance isn't usually on either of those lists.

Look, everyone who works at Folsom Autotech has a family budget, too. They can relate. Maybe a little look behind the scenes would be helpful.

Service centers like Folsom Autotech invest heavily in training, diagnostic equipment and tools so that they can make repairs and perform services as efficiently as possible. And like any other business, they have labor costs, insurance, rent, utilities, shop and office supplies, taxes and so on.

We work hard to make sure that we diagnose the problem correctly and fix it right the first time. That's the only way we can maintain our reputation and remain in business. If we're not satisfying our customers and providing a good value, you won't come back and the service center won't be around for long.

When there is a real budget concern, your Folsom Autotech service advisor can help you prioritize the work that needs to be done and come up with a plan for taking care of it that works within your budget.

Let's say you have a serious problem with your brakes. That's a safety concern, so a technician can't ethically say, well, let's put that off for a couple of months. What they can do is take care of the brakes now and address the cabin air filter or transmission service next month.

Ask us for more details.

Folsom Autotech
1126 A Sibley St
Folsom, California 95630
(916) 985-0274



Fuel Saving Tip: Dirty Oil in Your Folsom Vehicle

Posted March 19, 2013 12:00 PM



If you're a quart low in your vehicle, there isn't enough motor oil to lubricate your engine properly. The extra friction causes drag that reduces fuel economy while you're driving around the Folsom area.

The same goes for dirty oil; it doesn't reduce friction properly. The result is you get to watch those numbers at your local Folsom gas pump rolling higher and higher.

The transmission also needs the proper amount of clean fluid to do its work. When it's in need of service, the transmission drags your fuel economy down.

So keep it clean at Folsom Autotech  and give yourself a fighting chance.

Folsom Autotech
1126 A Sibley St
Folsom, California 95630
(916) 985-0274



Charge It in Folsom for Extended Battery Life

Posted March 12, 2013 12:00 PM

Here's an interesting statistic for our in Folsom, California, drivers: Only 30 percent of car batteries make it to 48 months. And the life expectancy varies by where you live. It ranges from 51 months in extremely cold areas to just 30 months in extremely hot climates.

Why is that? It turns out that it's our modern cars with all their electric accessories that are to blame. Things like, GPS, DVDs and entertainment computers are keeping vehicle batteries from maintaining a full charge. The longer a battery goes with a low charge, the sooner it'll die.

It's clear that you Folsom drivers need to recharge your batteries. This is the job of the alternator. The problem comes when the car's demand for electricity is high and we are driving in stop and go conditions or short trips around Folsom. The alternator just can't keep up.

The result is shortened battery life. So what can we do to improve our battery's health?

We need to keep the battery as close to a full charge as possible. That can be hard because sitting for just 24 hours in hot weather between charges can be too long. When the weather's cold in Folsom, sitting for several days will cause discharge.

So some highway driving around California will help keep a full charge if the battery has not been deeply depleted. Car batteries are not designed to be run down really low, or deep cycled, as it's called. So using your headlights or other power accessories when the car is off can deeply deplete your battery. Using the alternator to recharge from a deeply depleted state is also very dangerous to your battery because it charges too fast. In fact, on average, your battery would only last for ten recharges like that.

If you do find yourself with a dead battery or very low battery, use a good quality battery charger to slowly bring the battery up to full charge. Follow the instructions on the charger or talk to your friendly and knowledgeable service advisor at Folsom Autotech .

Folsom Autotech
1126 A Sibley St
Folsom, California 95630
(916) 985-0274





Keeping Your Folsom Air Fresh When Driving With a Clean Cabin Air Filter

Posted March 5, 2013 12:00 PM

Pop quiz: What is a cabin air filter?

A. A filter for your Folsom house?
B. A fresh, piney scent?
C. A filter for the passenger compartment of your car?

Clever you, it's C.

A cabin air filter cleans the outside air before it comes into the passenger compartment of your vehicle. It filters out common California air particles like dust, pollen, spores, bacteria, pollutants, exhaust gas, odors and even sparrows.

These high tech filters can block particles larger than 3 microns. By contrast, a grain of sand is about 200 microns.

Not all Folsom vehicles have cabin air filters. They are fairly new on the scene in California. Last check, about 40 percent of new vehicles sold in Folsom come with cabin air filters, but the number is growing every year.

Cabin air filters make driving a lot more pleasant for people in Folsom. Your vehicle can be a haven during our California allergy season with very little dust and pollen getting into the cabin. Of course, like all filters, the cabin air filter eventually gets clogged. When this happens, your heating and air conditioning flow can become restricted. The filter can even get kind of smelly.

Check your owner's manual for replacement guidelines. If your vehicle owner's manual doesn't mention your cabin air filter, ask your friendly and knowledgeable service advisor at Folsom Autotech for a recommendation. It's usually every year or 12,000 miles /19,000 kilometers. Change it sooner if you drive in dusty conditions around the Folsom area, or if you start to notice a funky smell coming from your vents.

The team at Folsom Autotech urges Folsom drivers to keep their cabin air filter cleans. It may not help with your brother-in-law in the backseat, but it will make your driving experience around Folsom more enjoyable.

Come by and we'll take a look at your cabin air filter for you.

Folsom Autotech
1126 A Sibley St
Folsom, California 95630
(916) 985-0274

 



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What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

These mechanics fix your vehicle and stand behind their work. They bent over backwards to accommodate me and my schedule. They are located on an easily accessible corner with plenty of parking. The manager, Ron, and owner, Jim, were professional and courteous at all times with such great smiles and information as well as many years of experience and knowledge. A real find and I will continue to use them for my mechanical needs. quotes-image
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Folsom Autotech has been my go-to garage for over 15 years. I asked the guys I work with where they'd send their wife or daughter for car repairs and the resounding recommendations was Folsom Autotech. They were right, this is MY garage and I don't want or trust anyone else to work on our cars!quotes-image
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